Terms and Conditions of Sale
Last updated: 8 October 2026
1. Publisher
The MusiCompanion app (musicompanion.netlify.app) is published by the Société valaisanne de la Flûte, an association established under Articles 60 et seq. of the Swiss Civil Code, Valais, Switzerland. Contact: flutevalais@gmail.com.
2. Purpose
These terms govern the use of the app and the purchase of the MusiCompanion Essential and MusiCompanion Complete plans. Every new installation starts with a 7-day free trial of MusiCompanion Complete. After that, MusiCompanion Free (metronome, tuner at 440 Hz in equal temperament) remains free, with ads, and can be used without an account. MusiCompanion Essential (Tuner and Metronome, ad-free) and MusiCompanion Complete (the whole app, ad-free) are paid plans.
3. Price
Prices, VAT included: Essential €4.95 per year; Complete €29.95 per year, or a one-time payment of €79 for life. Launch price: for any Complete sign-up until 31 March 2027, the first year costs €19.95; the subscription then renews at €29.95 per year. These plans will be on sale soon. Depending on the customer’s country, the amount may be shown in the local currency at checkout; the exact price is always shown before confirmation. We may change the price for future periods; the customer is informed by e-mail at least 30 days before the renewal concerned and may cancel before that date.
4. Ordering and payment
The plan is purchased from within the app, with a customer account (e-mail and password). Payment is made on Stripe’s secure page (card, Apple Pay, Google Pay or other methods offered). Stripe may act as reseller of the service (“Managed Payments”): it then collects the payment, calculates the applicable taxes and issues the invoice. We never have access to your full card details.
5. Duration and renewal
Annual plans (Essential at €4.95 and Complete at €29.95): the subscription runs for one year from payment. It renews automatically for a further year at the same price (at the normal price of €29.95 after a first year at the launch price) unless cancelled before the renewal date. A reminder e-mail is sent before each annual renewal.
Lifetime plan (Complete at €79): one-time payment, with no renewal or subscription. Access to MusiCompanion Complete is granted for as long as the publisher operates the app, on the holder’s account.
Updates: the app is improved regularly. Updates are included at no extra cost in the Essential and Complete plans, including the lifetime plan.
6. Cancellation
The customer may cancel an annual subscription at any time, free of charge and without giving reasons:
- in the app: Settings › My account › Manage my subscription;
- or by email to flutevalais@gmail.com.
Cancellation takes effect at the end of the annual period already paid: access to the plan remains open until that date, after which the app returns to MusiCompanion Free. Practice data stored on the device is not deleted. The lifetime plan, paid once, does not need to be cancelled.
7. Refund
- Within 14 days of the first payment, a renewal or the purchase of the lifetime plan, the customer receives a full refund on simple request by e-mail, without having to give reasons. This guarantee replaces and includes the right of withdrawal enjoyed by consumers in the European Union.
- Once this deadline has passed, the current period will not be refunded on a pro rata basis; cancellation merely prevents the next renewal.
- If a technical problem permanently prevents use of the paid plan, we refund the period concerned.
The refund will be paid via the payment method used, usually within 5 to 10 working days.
8. Access, availability and devices
The app works in a recent browser (iPhone, iPad, Android, computer) and can be installed on the home screen. We strive to keep it available but cannot guarantee permanent availability (maintenance, provider outage). The paid plan is personal; it is linked to the customer account and can be used on its holder’s devices.
9. Minors
The app is designed for both children and adults. For minors, the subscription must be taken out or approved by a parent or legal guardian.
10. Liability
The app is a tool to support musical practice. Our liability is limited, to the extent permitted by law, to the amount paid for the current subscription period or, for the lifetime plan, to the amount of that one-time payment.
11. Personal data
See the privacy policy.
12. Governing law and jurisdiction
These terms and conditions are governed by Swiss law. The place of jurisdiction is the association’s registered office in Valais, subject to any mandatory rules of jurisdiction applicable to consumers.